Privacy Policy

1. INTRODUCTION

404 Marketers (hereinafter referred to as “404 Marketers,” “the Company,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of Personal Data processed in the course of our business operations.

This Privacy Policy (“Policy”) explains how we collect, use, store, process, disclose, and protect Personal Data when you:

  • Visit or use our website www.404marketers.com (“Website”);

  • Communicate with us via email, phone, forms, social media, or other channels;

  • Engage our digital marketing, advertising, SEO, website development, PR, or related services.

This Policy is framed in compliance with applicable data protection laws, including:

  • The Digital Personal Data Protection Act, 2023 (India) (“DPDP Act”);

  • The Information Technology Act, 2000 and applicable Rules;

  • GDPR (EU Regulation 2016/679), where applicable;

  • California Consumer Privacy Act (CCPA), where applicable;

  • Other relevant data protection laws depending on user location.

2. DEFINITIONS

For the purposes of this Policy:

  • “Personal Data” means any information relating to an identified or identifiable individual.

  • “Processing” includes collection, storage, use, disclosure, transfer, or deletion of Personal Data.

  • “Data Principal” refers to the individual whose Personal Data is processed.

  • “Data Fiduciary” refers to 404 Marketers, which determines the purpose and means of Processing.

  • “Sensitive Personal Data” includes financial information, login credentials, and other data protected under applicable laws.

  • “Cookies” are small data files placed on your device to enhance functionality and analytics.

3. SCOPE AND APPLICABILITY

This Policy applies to Personal Data:

  • Collected directly through the Website, inquiry forms, contracts, or communications;

  • Received indirectly via referrals, publicly available sources, or authorized third parties;

  • Processed in connection with marketing, analytics, recruitment, and client servicing.

This Policy does not apply to:

  • Anonymous or aggregated data;

  • Third-party websites or platforms linked from our Website.

4. LEGAL BASIS FOR PROCESSING

We process Personal Data on the following lawful grounds:

  • Consent – where you have provided explicit consent;

  • Contractual Necessity – to perform or manage a service agreement;

  • Legal Obligation – to comply with applicable laws and regulations;

  • Legitimate Interests – such as business improvement, analytics, fraud prevention, and security.

Consent may be withdrawn at any time in accordance with applicable law.

5. CATEGORIES OF PERSONAL DATA COLLECTED

 

  • Name, company name, designation, email address, phone number;

  • Billing and payment-related details;

  • Project briefs, communications, and shared documents.

b) Information Collected Automatically:

    • IP address, browser type, device information;

    • Approximate location data;

    • Website usage patterns and analytics data;

    • Cookies and tracking technologies

6. PURPOSES OF PROCESSING

  • We process Personal Data for the following purposes:

    • Responding to inquiries and providing proposals;

    • Delivering contracted services and support;

    • Processing payments and maintaining accounts;

    • Improving Website functionality and performance;

    • Sending marketing communications (with consent);

    • Ensuring security, fraud prevention, and legal compliance.

7. DISCLOSURE AND TRANSFER OF DATA

  • We do not sell Personal Data.

    We may share Personal Data with:

    1. Trusted service providers (hosting, CRM, analytics, payment gateways);

    2. Legal or regulatory authorities, if required by law;

    3. Business partners in case of mergers, acquisitions, or restructuring.

    4. Cross-Borders transfer

    5. Where data is transferred outside India, we ensure appropriate safeguards, contractual protections, and compliance with applicable laws.

     

8. DATA RETENTION

  • Personal Data is retained only as long as necessary to fulfil the stated purposes, subject to:

    • Legal, contractual, and regulatory requirements;

    • Secure deletion or anonymisation once retention periods expire.

9. DATA SECURITY

  • 404 Marketers implements reasonable and industry-standard security measures, including:

    • SSL/TLS encryption;

    • Secure servers and firewalls;

    • Restricted and role-based access;

    • Periodic security reviews and audits.

10. YOUR RIGHTS

  • Subject to applicable law, you have the right to:

    • Access your Personal Data;

    • Request correction or updates;

    • Request deletion or restriction of processing;

    • Withdraw consent at any time;

    • Request data portability;

    • File a grievance or complaint.

11. GRIEVANCE REDRESSAL

  • If you have concerns regarding data processing, you may contact our Grievance Officer:

    Grievance Officer: Compliance Team – 404 Marketers
    Email: support@404marketers.com
    Response Time: As prescribed under applicable data protection laws

12. CHILDREN’S PRIVACY

  • Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Data of minors. If such data is identified, it will be deleted promptly.

13. AMENDMENTS TO THIS POLICY

  • We reserve the right to modify this Privacy Policy at any time. Updates will be posted on our Website and become effective immediately upon publication.

14. GOVERNING LAW & JURISDICTION

  • This Privacy Policy shall be governed by the laws of India. Courts located in New Delhi, India shall have exclusive jurisdiction.

15. CONTACT DETAILS

Fraud Alert

  • 404 Marketers does not offer part-time jobs, paid tasks, or investment schemes via WhatsApp, Telegram, or social media. Please beware of fraudulent communications.

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